Conversational AI Resources for You
5 MIN READ
AI in Banking: How Artificial Intelligence Can Personalize Customer Experience
Banking has evolved massively over the last couple of decades with the introduction of the internet. While customers...
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5 MIN READ
The Future of Personalized Banking: Virtual Assistants
The financial services industry is facing new demands. Today’s customers demand personalized banking services, but financial service institutions have been hesitant to...
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5 MIN READ
IVR vs. IVA: Is There a Difference and Does It Matter?
IVR and IVA are both technologies that allow customers to interact with a company without having to speak to a live agent. They have two purposes. First, they make...
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Learn how Mosaicx has helped Vibrant Emotional Health improve access to urgent mental health care through the 988 Lifeline.
Together, we've routed 10 million contacts including calls, texts, chats, and video phone.
Together, we've routed 10 million contacts including calls, texts, chats, and video phone.
The AI Platform to Elevate Customer Experience
Generate revenue, reduce costs, and strengthen customer loyalty without losing the human touch.
30+ years of enterprise grade IVR and CX excellence to empower your business.