How to Implement Responsible AI That Builds Trust in the Telecom Industry

Featured Image

(magazine) - AI’s adoption in the telecom industry is steadily rising, with forecasts predicting it to reach $10.4 billion by 2030. As AI implementation grows, so does the urgency to establish safe and ethical AI practices.

Telecom is a heavily regulated industry. As such, telecom companies must prioritize establishing responsible and trustworthy AI with customers, employees, and stakeholders. The following guidelines can help telecom businesses responsibly develop AI that allows them and their customers to harness the benefits and manage risks.

 

 

The Conversational AI Report | December 2022

The Conversational AI Report | December 2022

Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...

From Startup to Enterprise: What CX Looks Like at Different Business Stages

From Startup to Enterprise: What CX Looks Like at Different Business Stages

(Retail TouchPoints) - Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience...

FTC's quixotic quest to fix CX with Click to Cancel rule

FTC's quixotic quest to fix CX with Click to Cancel rule

(TechTarget) - The Biden administration strives to improve CX with a rule that goes in effect in 180 days. What could possibly go wrong? People,...