The Conversational AI Report | December 2022
Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...
(The Fast Mode) - Artificial intelligence (AI) is a hot topic in the business world—and indicators show that will not change in the immediate future. While analysts and pundits have declared that businesses failing to adopt AI risk falling behind, there remains skepticism, particularly by those in customer-facing operations to move forward with AI. There is no denying that AI can provide significant benefits, including increased efficiency, better data analysis, scalability, among many others. How do we reduce that skepticism and convert it into long-term customer loyalty for your brand?
Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...
(Retail TouchPoints) - Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience...
(TechTarget) - The Biden administration strives to improve CX with a rule that goes in effect in 180 days. What could possibly go wrong? People,...