Intersection of AI and Staffing: How to Scale Your Business Without Adding Headcount

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Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each edition covers the trends of the day with compelling perspectives that can provide important insights to give you a competitive advantage in the marketplace. We invite submissions with a focus on our favored technology topics areas: big data, data science, machine learning, AI and deep learning. Enjoy!

 

 

No Turning Back on AI

No Turning Back on AI

(Contact Center Pipeline) - The current landscape of AI (artificial intelligence) in customer experience (CX) includes a wide array of applications,...

Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards

Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards

(Techonology Reseller News) - Omaha, NE – May 14, 2024 – Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the...

Mosaicx360: Revamping Customer Experiences with Conversational AI Solutions

Mosaicx360: Revamping Customer Experiences with Conversational AI Solutions

(CSI Market) - In an era where seamless customer experiences are paramount, Mosaicx has emerged as a pioneer in the field of conversational AI...