AICX 101: Intro to Artificial Intelligence and Customer Experience

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(YouTube) - Brian, David and Eric talk about why they've dedicated their lives to improving customer experiences, and they discuss how the newest wave of AI is impacting their lives and careers.

Selfless Giving and Building a Customer Success Team | Kristi Faltorusso

Selfless Giving and Building a Customer Success Team | Kristi Faltorusso

(YouTube) - Don't be afraid to share your "secret sauce." The way you raise up yourself, your organization, and everyone around you is through...

Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

(YouTube) - Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest...

Build Long-Term Relationships with Customers

Build Long-Term Relationships with Customers

(YouTube) - In this episode of #NoHoldTime, we talk with Gina Gibson, co-founder of OpTech Solutions, CEO of Think Forward, and co-author of...