What is a Virtual Agent?

Picture of Mosaicx Mosaicx : Jan 2, 2024 8:00:00 AM

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(YouTube) - Today's topic is real-world use cases of conversational AI. The guys talk about their personal favorite experiences with AI in automation and customer service. Then they share examples and stories from their own clients. This episode breaks away from theory and reveals how businesses are actually using conversational AI today.
Selfless Giving and Building a Customer Success Team | Kristi Faltorusso

Selfless Giving and Building a Customer Success Team | Kristi Faltorusso

Nov 5, 2024 11:02:12 AM

(YouTube) - Don't be afraid to share your "secret sauce." The way you raise up yourself, your organization, and everyone around you is through...

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Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

Oct 1, 2024 4:21:50 PM

(YouTube) - Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest...

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Build Long-Term Relationships with Customers

Build Long-Term Relationships with Customers

Sep 10, 2024 4:14:14 PM

(YouTube) - In this episode of #NoHoldTime, we talk with Gina Gibson, co-founder of OpTech Solutions, CEO of Think Forward, and co-author of...

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