Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue

Picture of Mosaicx Mosaicx : Nov 28, 2023 10:54:53 AM

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(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all about natural language, including developments in generative AI, the evolution of IVR, and the concept of the "uncanny valley."

 
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