Why Do We Work in the Customer Experience Industry?

Picture of Mosaicx Mosaicx : Jan 9, 2024 8:00:00 AM

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(YouTube) - Why do we work in the customer experience space? This is the question that spawned this podcast. In this one, Brian, David and Eric each share why they decided to work in this industry. Short answer, they're consumers, like everyone else. They share their personal experiences and discuss the "buzzword bingo" that is so prevalent in the AI world right now.
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