Mosaicx Platform

Mosaicx is transforming enterprise customer service with an AI-native platform that delivers adaptive, intelligent, and seamless interactions. We empower a modern customer experience by delivering market leading, omnichannel solutions.


mosaicx-360

 

Mosaicx Platform

Mosaicx is transforming enterprise customer service with an AI-native platform that delivers adaptive, intelligent, and seamless interactions. We empower a modern customer experience by delivering market leading, omnichannel solutions.


 

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Mosaicx is just a trusted partner for me. There are very few partners that I can say are there when I need them, 24/7, 365 and are willing to get in the boat with me to revolutionize how telephony works in the United States for the purpose of providing people better access to crisis mental health care.

CTO, Vibrant Emotional Health

CASE STUDY

Extending a Lifeline: Making 988 Possible

Read about how Vibrant Emotional Health partners with Mosaicx to maintain and enhance access to the 988 Suicide & Crisis Lifeline.
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Mosaicx by the Numbers

+1.1B

Annual Inbound
Call Minutes
60
%
40-60% Call
Containment

+1.5B

Annual Outbound
Notifications (SMS,
MMS, & Voice)

No Hold Time Podcast

Join two friends/hosts as they dive into the latest around AI, automation, self-service, and other ways to improve customer experience (CX), blending real-world stories, data insights, and actionable tips. Together, they deliver practical advice, humor, and engaging conversations for anyone looking to enhance customer interactions.

Complete Series >

Featured In

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