Welcome to Mosaicx | Conversational AI

Experience Engage

See how Mosaicx makes every CX interaction faster, easier, and more accessible.

Call our voice AI solution and hear it for yourself.

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Conversational AI That Feels Human

Engage delivers inbound and outbound, streaming speech-to-speech AI interactions that feel human. Powered with LinguaAI, it understands multilingual needs and detects tone, while acting autonomously to optimize every conversation—blending empathy with efficiency.

Experience Engage Today >

CASE STUDY

Extending a Lifeline: Making 988 Possible

Read about how Vibrant Emotional Health partners with Mosaicx to maintain and enhance access to the 988 Suicide & Crisis Lifeline.

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Mosaicx Platform

Mosaicx is transforming enterprise customer service with an AI-native platform that delivers adaptive, intelligent, and seamless interactions. We empower a modern customer experience by delivering market leading, omnichannel solutions.

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ENGAGE

Automated inbound and outbound customer support.
Learn more >

OUTREACH

Bi-directional, AI-powered messaging.
Learn more >

INSIGHTS360

End-to-end analytics to track interactions from dial to disconnect.
Learn more >

Mosaicx Platform

Mosaicx is transforming enterprise customer service with an AI-native platform that delivers adaptive, intelligent, and seamless interactions. We empower a modern customer experience by delivering market leading, omnichannel solutions.

ENGAGE

Automated inbound and outbound customer support.

OUTREACH

Bi-directional, AI-powered messaging.

INSIGHTS360

End-to-end analytics to track interactions from dial to disconnect.

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Transform Engagement Data Into Action

See your customer interactions like never before. Journey Insights reveals automation successes and gaps, while Insights360 identifies opportunities to reduce handle time, improve agent performance, and boost efficiency—so every engagement counts.

Explore Journey Insights >

No Hold Time Podcast

Join two friends/hosts as they dive into the latest around AI, automation, self-service, and other ways to improve customer experience (CX), blending real-world stories, data insights, and actionable tips. Together, they deliver practical advice, humor, and engaging conversations for anyone looking to enhance customer interactions.

Complete Series >

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Ready to See Mosaicx for Yourself?

Experience how our AI native platform composes CX at the speed of business.

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