Transform Engagement with AI Voice & Messaging

Mosaicx assembles the right combination of AI, advanced technology and human expertise. Because every interaction matters.

TRANSFORM ENGAGEMENT WITH AI VOICE & MESSAGING

Mosaicx assembles the right combination of AI, advanced technology and human expertise. Because every interaction matters.

       

Introducing

Mosaicx360


The ecosystem with everything needed to transform customer experience and improve outcomes.

Engage Outreach Advisor Insight360

 

CASESTUDY

Extending a Lifeline: Making 988 Possible

Read about how Vibrant Emotional Health partners with Mosaicx to maintain and enhance access to the 988 Suicide & Crisis Lifeline.

Mosaicx is just a trusted partner for me. There are very few partners that I can say are there when I need them, 24/7, 365 and are willing to get in the boat with me to revolutionize how telephony works in the United States for the purpose of providing people better access to crisis mental health care.

Grant Riewe
CTO, Vibrant Emotional Health

Read More >
vibrant-case-study-image

Mosaicx is just a trusted partner for me. There are very few partners that I can say are there when I need them, 24/7, 365 and are willing to get in the boat with me to revolutionize how telephony works in the United States for the purpose of providing people better access to crisis mental health care.

Grant Riewe
CTO, Vibrant Emotional Health

CASE STUDY

Extending a Lifeline: Making 988 Possible

Read about how Vibrant Emotional Health partners with Mosaicx to maintain and enhance access to the 988 Suicide & Crisis Lifeline.
Read More >

Mosaicx by the Numbers

+1.1B

Annual Inbound
Call Minutes
60
%
40-60% Call
Containment

+1.5B

Annual Outbound
Notifications (SMS,
MMS, & Voice)

Conversational AI:
Surprisingly Simple

Mosaicx uses voice recognition and digital messaging to help users find information quickly and resolve issues without help from an agent.

No Hold Time Podcast

Join two friends/hosts as they dive into the latest around AI, automation, self-service, and other ways to improve customer experience (CX), blending real-world stories, data insights, and actionable tips. Together, they deliver practical advice, humor, and engaging conversations for anyone looking to enhance customer interactions.

Complete Series >

office-depot-max-logo-20241028 xpo-logo-20241024 Amur Logo altice-logo-20241024
Featured In

Ready to See Mosaicx for Yourself?

Submit the form to demo service modules relevant for your business.

Experience Mosaicx by booking a demo and see how conversational AI can be surprisingly simple.